Any chance that a conversation with your patients about a non-yet painful but imminent abscess sounds a little like those home repairs? Not a fun remodel (cosmetic or ortho anyone?), or on the other side of the spectrum – my basement is flooded (holy moly doc, this hurts, please get me out of pain) where immediate resolution is required.

 

We recently dealt with some of these, “wait, what exactly is going on under the surface?” issues at our home, and paraded contractor after contractor through for evaluation, assessment and proposal to solve our problem. As I sat across from these experts in their arena, I couldn’t help but draw the parallels with diagnosis and case presentations with your patients.

 

Here are my observations:

 

 

Ultimately, those providers who took the time to ask thoughtful questions and understand with sincerity what was most important to us, were who we ultimately chose to complete the work. Have you articulated clearly, and provided training on how you want case presentations handled in your practice Here are a few questions for discussion with your team to get you started:

 

 

I’m certainly no expert at hiring contractors, but if you’re looking for ways as a dental practice owner or team to fight to retain your independence, increase top line revenue, surgically attack overhead, create the practice of your dreams, and keep patient care at the center of everything you do, I’m always grateful for the opportunity to help. If you ever want to chat or have questions, please drop me a line or grab time on my calendar.